(Strip Number 4078, Original Publication Date, 9 October 1981)
Panel 1: We see Elly on the phone as she tells a customer service representative that she received what she calls a very rude late payment notice.
Panel 2: She goes on to say that except for this one time, she's always paid her phone bill on time; her problem is that she perceives herself as being treated as a credit risk or thief.
Panel 3: As John reads the bill and tries to find where she's being insulted or treated like a welcher, she stammers "Is that any way to treat a good customer?.....Huh? Er....okay....thanks."
Panel 4: She then tells John that the customer service rep said they'd have some harsh words with their computer.
Summary: The description to this mess says that a computer error is involved but that's not the case; Elly admits to not paying on time because she has the foolish expectation that since Bell Canada makes billions of dollars, they can afford to have a late payment here and there from good customers. Sadly, that just isn't the case; they have to have their books balanced 24/7/365 and no amount of whining can stop that. About all they can do is to reword payment due notices to make it less stressful for thin-skinned dolts like her. That being said, she'll still blame the devil computational machines for her own ineptitude and entitlement.
ETA: The latest banner exhorts us to do something that would probably horrify Elly.
